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    Managing Conflict in Critical Conversations: A Case Study for Higher Education Leaders

    Note: This is the 3rd and final part of a 3-part Effective Communication in Conflict for Higher Education Leaders series. As a leader in higher education, you will undoubtedly face your fair share of conflict situations and critical conversations throughout your career. Your ability to handle these emotionally charged scenarios can make or break your career, which is why I’ve devoted an in-depth,... 

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    4 Steps to Approaching Critical Conversations: A Roadmap for Higher Education Leaders

    Note: This is the 2nd part of a 3-part series on Effective Communication in Conflict for Higher Education Leaders.  If you missed the 1st part of the series on Emotional Intelligence, you can read it here. As an executive coach for higher education leaders, I’m often asked to coach executives and leadership staff on how to improve their ability to handle conflict and conduct critical conversations.... 

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    Emotional Intelligence and Conflict: Vital Lessons for Higher Education Leaders

    Emotional Intelligence and conflict management skills are among the most important competencies for higher education leaders to master. It turns out the two skillsets are also directly correlated. As a leader in higher education, you are already keenly aware that conflict is both inevitable and sometimes extremely difficult to mitigate. You also understand the importance of addressing conflicts before... 

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    Higher Education Presidents & Leaders: Are You Leading Like a Wartime CEO Yet? Why You Should Be.

    As an executive coach and consultant to higher education leaders for more than 20 years, I have an up-close-and-personal view of higher education trends that have the potential to give power to major disruption in how leaders lead. This post is the first of a series that explores how the changing higher education landscape necessitates university presidents and leaders to embrace innovative and disruptive... 

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