{"id":696,"date":"2013-08-07T23:05:15","date_gmt":"2013-08-07T23:05:15","guid":{"rendered":"http:\/\/www.sadlouskos.com\/Business-Consulting-Services\/?p=696"},"modified":"2013-08-08T15:24:42","modified_gmt":"2013-08-08T15:24:42","slug":"higher-education-phase-4-student-services-vision-and-goals","status":"publish","type":"post","link":"https:\/\/www.sadlouskos.com\/Business-Consulting-Services\/next-generation-student-services\/higher-education-phase-4-student-services-vision-and-goals\/","title":{"rendered":"Higher Education Student Services Redesign Phase 4: Develop a Vision and Goals"},"content":{"rendered":"

\"Student<\/a>\u201cDevelop a student services vision and goals\u201d is the fifth in a blog series that provides a high-level process roadmap for structuring a student services redesign initiative. This process can be applied in all higher education institutions for entire student services organizations or individual departments. To review this blog series from the beginning, click <here><\/a>.<\/p>\n

The goal in this phase is to begin crafting a student services vision to support an optimal student experience. \u00a0Inputs into this phase include a critical review of the current student services model (Phase 2)<\/a> and research conducted on alternative models and peer institutions (Phase 3)<\/a>. Once the vision is created a set of goals is developed that are SMART (s<\/span>pecific, m<\/span>easurable, a<\/span>chievable, r<\/span>esults oriented and t<\/span>ime sensitive) to successfully realize the vision.\u00a0 Together, the vision and goals anchor the student services model to a foundation where performance measures can be set.\u00a0 A best practice in this phase is to convene a 1 to 2 day work session with a cross section of campus and student services leaders and other key influencers such as faculty.\u00a0 The retreat serves two purposes: creates a dialogue about the student experience as it exists today and second, harnesses the brain power and creativity of key constituents to envision an optimal student experience.<\/p>\n

Vision and Goals Setting Work Session<\/h2>\n

Below is a sample agenda for a student services redesign work session:<\/p>\n